Duplication Instead of Automation: Retailers Need Dynamics CRM

Wed, 08 Apr 2015 02:46:54 +0000

This evening I was at a major national electronics retailer to purchase a new television. I recently moved into a new place and needed a television sized appropriately for the room (and, my old television being plasma, something that would run cooler to save money on air conditioning.)

There was a very nice sales person - not too much pressure (and, being honest, didn’t know much about televisions) but there to help when I needed it. I had already done some research and really just needed to see a few models side-by-side to make a final decision. It probably didn’t take me more than thirty minutes to decide which television I wanted, at which point the sales person sprung into action.

Efficiency on Nicolas Nowinski

Duplication Instead of Automation: Retailers Need Dynamics CRM