B2B

I’ve been using GitHub Copilot, Claude, and ChatGPT to help me code for a couple of years now. But AI has always been in the assistant role – I was the one in the driver’s seat, asking technical questions or letting GitHub Copilot generate sections of code based on what I was writing. It makes you a more productive developer because it’s faster than Googling, but at the end of the day, I was still the one fundamentally coding, just with better tooling. ...

Almost every B2C (Business to Consumer) organization knows that high-quality customer service is critical in today’s market. But many B2B (Business to Business) and B2G (Business to Government) firms fail to pay enough attention to customer service, this is a critical mistake. The B2B/B2G customer is also a B2C customer and expects the same service from their business partners - technology partners, marketing firms, real estate, consultants, etc. - as they get at Nordstrom. ...