What I've been thinking about...

  • Dynamics 365
  • Dynamics CRM

Dynamics 365: Calculating Next Anniversary/Birthday Date

A client of mine recently asked for support to show the next birthday for a contact. Often there will be an…

  • Execution
  • Personal Development

Deep Work: Stopping the Distractions Killing Your Performance

Since it is the start of December we're now down to one month left to accomplish this year's goals and…

  • Business
  • Execution
  • Leading

Hire Nice People To Build Effective Teams

I saw this tweet from the Tom Peters (@tom_peters), the management guru, the other day and it really struck a…

  • B2B
  • B2G
  • Business
  • Customer Service

Why B2B and B2G firms Need Nordstrom Customer Service

Almost every B2C (Business to Consumer) organization knows that high-quality customer service is critical in today's market. But many B2B…

  • C#
  • Dynamics CRM

Dynamics CRM: Extensions to Improve IOrganizationService

I've become a big fan of extension methods over the years to make my development work in Dynamics CRM, easier…